Privacy policy
1. Introduction
RecyKeys (RecyKeys.com), operated by Recy Digital Retailer Ltd, is committed to safeguarding your privacy and ensuring that your personal information is processed securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, place an order, or communicate with our support team.
By using our services, you confirm that you understand and accept the practices described in this Policy.
2. Data Controller
The data controller responsible for your personal data is Recy Digital Retailer Ltd, trading as RecyKeys.
Registered address:
136 Fitzneal Street, London, England, W12 0BB, United Kingdom
Company Number: 17053579
Contact email: support@recykeys.com
3. Information We Collect
We may collect personal data necessary to process orders and deliver our services, including your name, email address, billing details, payment information, and purchase history.
We may also collect technical information such as IP address, device type, browser details, and website interaction data for security, analytics, and service improvement purposes.
4. How We Use Your Information
Your personal information is used to process transactions, deliver digital products, provide customer support, manage payments, prevent fraud, and comply with legal obligations.
We may also use collected data to improve our website functionality, enhance user experience, and ensure the security and reliability of our systems.
5. Legal Basis for Processing
We process personal data in accordance with applicable UK data protection legislation.
Processing is carried out where necessary for:
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The performance of a contract;
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Compliance with legal obligations;
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Fraud prevention and security purposes;
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Legitimate interests related to improving services and maintaining operational integrity.
6. Sharing of Information
Personal data may be shared with carefully selected third-party service providers where necessary for payment processing, fraud prevention, technical infrastructure, hosting, and order fulfillment.
These providers are contractually required to process data securely and only in accordance with our instructions.
We do not sell, rent, or trade personal information to third parties.
7. Google Services (Google Analytics and Google Tag Manager)
Our website uses Google Analytics and Google Tag Manager, services provided by Google Ireland Limited (“Google”). These tools use cookies to analyse how users interact with our website.
Information generated by these cookies, including usage data and IP addresses, may be transmitted to and processed on Google servers. Data may be processed outside the United Kingdom and the European Economic Area.
We configure Google services to prioritise privacy and limit data usage to website analytics and performance measurement. Google processes this information to evaluate website activity and generate reports.
Cookies used for these services typically remain active for up to 24 months.
Further information on how Google processes data can be found at:
https://policies.google.com/technologies/partner-sites
8. Facebook (Facebook Pixel)
Our website may use Facebook Pixel to measure advertising effectiveness and understand user interaction with our content.
Facebook uses cookies and similar technologies to collect information about individuals who interact with its products, advertisements, and partner websites.
For more information on Facebook’s data and cookie policies, please refer to:
https://www.facebook.com/policies/cookies/
9. Data Storage and Retention
Personal data is retained only for as long as necessary to fulfill contractual obligations, comply with legal and accounting requirements, and resolve disputes.
Transaction records may be retained for statutory periods required under UK law. When personal data is no longer needed, it is securely deleted or anonymised.
10. Security Measures
We implement appropriate technical and organisational safeguards to protect personal data against unauthorised access, misuse, disclosure, alteration, or loss.
Secure payment gateways, encryption technologies, and controlled internal access procedures are used to maintain the confidentiality and integrity of customer information.
11. Your Rights
Under UK data protection laws, you have the right to:
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Request access to your personal data;
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Request correction of inaccurate or incomplete information;
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Request deletion where legally applicable;
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Restrict processing in certain circumstances;
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Object to specific uses of your data.
Requests may be submitted by contacting support@recykeys.com.
12. Cookies and Website Data
Our website uses cookies and similar technologies to ensure proper functionality, analyse traffic, personalise content, and improve the browsing experience.
You may manage, restrict, or disable cookies at any time through your browser settings.
13. Third-Party Links
Our website may contain links to external websites or services operated by third parties. RecyKeys is not responsible for the privacy practices, content, or data handling policies of such external platforms.
Users are encouraged to review the privacy policies of third-party websites before providing personal information.
14. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technological developments, or business operations.
The most recent version will always be available on our website. Continued use of our services constitutes acceptance of any updates.
15. Contact
RecyKeys – Recy Digital Retailer Ltd
136 Fitzneal Street, London, England, W12 0BB, United Kingdom
Company Number: 17053579